Testing:

 

This time, we decided to use the computer in the office as it would give a more accurate view of the product rather than some brand new build that has little use.  Our daily duties include research for TFT reviews, emails, downloading various programs as well as drivers for customers, running check-in software, social media, on-line bookings for call-out customers, and writing our reviews here for you to name a few.  

 

The PC Specs are:

 

i7-4790K 4.00GHz CPU

16 GB RAM

120 GB SSD

4 x HDDs of various sizes

Windows 10 Pro

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Usage:  

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When you open up the program, you immediately see a nice, clean, user friendly User Interface.  What a refreshing change!  Some of the programs out there even have me, a tech, scratching my head wondering where they have hidden things that should be blatantly obvious to anyone.  Everything you need is at your fingertips here.  The use of colours is nice too.  *very easy on the eyes*  The Overview tab tells you when the last update was done and if the software is up to date, how many days are left on the license.  Support if needed can be sent from an email, you can ask the community, or submit a file for analysis.  The Scan box allows for you to click on it, and you can choose which scan you wish to use and even make a custom one to your liking.  There is a section to show what and how many items are in Quarantine, and your Logs will show the activity and dates of each action taken.  All of this is accessible from the that you see when you first open the program.  It is clearly marked and has easy to read fonts.  

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How It Did:

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It ran very quietly and did not seem to slow me down in the least. Bear in mind this is a high performance PC and results will vary, of course.  The following will show a comparison of the resources it used compared to our regular program, Bullguard:

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Emisisoft Resource Use

CPU - 0.1 - 0.3%

Memory/Ram Combined usage 280-410MB

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Bullguard  Resource Usage

CPU - 0.4% - 0.7%

Memory Combined 150-350MB

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If you want numbers on how well the detection rates are you can easily see them here, But in basics it got full marks . But thats not what we are testing, we are testing it to see how easy it is to use for a Tech and a residential customer.

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This product did so well here that I took it to the forum for feedback from our members that had tried it before and here is what one had to say:

 

 Brian Semrau 

I really like Emsisoft. In addition to running my own company, I work full time as a security engineer with specializations in NTFS forensics and endpoint security. As such, I've had the opportunity to test a lot of different AV products (including very pricey "enterprise" solutions). One of the biggest things that I look for is a strong heuristics engine (which Emsisoft calls their "Behavior Blocker"). My point of view is that any schmuck can make a signature based engine; but that only protects you *after* a threat has happened. By having a strong behavior blocker, you can stop threats that you haven't even seen yet. As such, I test AV solutions by running a multitude of known malware, along with legitimate files (to test false positives) and custom-built 0-days. Emsisoft has blown many of the expensive enterprise solutions out of the water with a ~80% success rate against my 0-days. The average success rate that I've seen with other AV solutions is 30-50%. They also haven't gotten rid of signatures completely (such as solutions like Cylance); which I consider a positive since I don't believe that we are at a point where we can just get rid of signatures yet - there still has to be a way of blacklisting something that might get past the heuristics.

Here's the con: management. This was the #1 reason why I haven't fully switched to Emsisoft at my full time job yet. With the enterprise management console, you are limited to 500 endpoints. We did end up switching to Emsisoft's server solution on our Windows servers (approximately 250) this past year. I have noticed that once you get a few hundred devices on the management console, stability can start to be a little bit of an issue and it requires the server to be rebooted every now and then. Not a huge deal, just something to be aware of (especially if you use that server with other applications as well).

 

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Re seller Portal Tests:

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Signing Up

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In basics, you as the re seller, just follows the link to the re-seller partner, sign up with email address, like anything else.  https://www.emsisoft.com/partner/reseller/    

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The local distributor will connect you to get access to the re-seller portal which is dependent on the country of residence.  Same conditions and prices no matter what country.  

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There is no partnership fee.  You do get 30% to 65% partner discounts.  

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Navigation

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Again, like the product, the website has a nice clean and easy to navigate layout.  You can see the list of products listed and the price.  Everything is clearly marked.  You can manage licenses from here and even view your order history.  If you click on resources you can download things like brochures.  They have clearly thought of everything it seems and made it very easy to access.  

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Renewals:

If you navigate to “Manage & renew active licenses”. Click the license you wish to renew, choose the desired term and you get redirected to a shopping cart where you can also change the number of devices assigned to the licenses.

 

You receive automated notifications about licenses expiring in 60 days. The software does the same for users 30 days prior to license expiration; we therefore advise you to approach your customers timely with an offer for renewal, you will not get any Revenue share if customers renew online.